IJM Toyota Gurugram, a prominent name in the automotive industry, is elated to mark its first anniversary since inception in October 2022. In a significant celebration of this milestone, the dealership proudly announces the delivery of 51 cars to valued customers.
Mr. Ankush Marwaha, Managing Director, and Mr. C S Marwaha, Chairman, have set forth a visionary goal of attaining the pinnacle of customer satisfaction. Their unwavering dedication to meeting customer expectations has been the driving force behind IJM Toyota Gurugram’s exceptional growth.
CEO, Mr. Himanshu Jaisinghani, expressed his ambitious wish to lead the industry in every parameter, from customer satisfaction to transparent commitments and timely services, both in sales and after-sales service.
Mr. Jaisinghani stated, “Our commitment to delivering an unparalleled customer experience remains at the core of our operations. We aim to not only meet but exceed the expectations of every Toyota consumer we serve.”
The dealership has made substantial strides towards enhancing its service capabilities. The newly expanded workshop, located at Hero Honda Chowk, now boasts the capacity to service up to 60 70+ cars per day. This development solidifies IJM Toyota Gurugram’s position as a one-stop destination for all Toyota consumers.
Reflecting on the journey, Mr. Ankush Marwaha mentioned, “This past year has been a testament to the dedication and hard work of our team. We are determined to continue setting new benchmarks in customer satisfaction.”
Manoj Sharma, a delighted customer of IJM Toyota Gurugram, shared his experience, stating, “From the moment I stepped into the dealership, I felt like a valued guest. The staff’s dedication to understanding my needs and providing a tailored solution was truly commendable. IJM Toyota Gurugram has earned my trust, and I look forward to a long-lasting association with them.”
As IJM Toyota Gurugram continues its journey, the dealership stands resolute in its commitment to crafting heart-touching guest experiences for Toyota consumers in the region.